How To Get More Google Reviews As A Contractor
You have more happy customers than reviews. Probably far more. The problem isn't the work, it's the asking — and asking is the one part of this that can be systematised completely.
Cleaning is a reputation business with a recurring revenue model, which means two numbers decide everything: how many reviews you have, and how fast you reply. Both are things a system does better than a person running a crew all day.
Homeowners looking for a cleaner request quotes from three or four companies in one sitting. The one that replies within minutes books the job; the ones that reply that evening are quoting against a decision already made.
Nobody sees your work more regularly than a recurring cleaning client, and almost none of them are ever asked to review it. Meanwhile review count is the first thing a stranger checks before letting someone into their home.
A recurring client pauses for a month and that slot sits empty. Without a way to reach your list quickly, an empty Thursday stays an empty Thursday.
Separate pages for recurring house cleaning, deep cleans, move-in/move-out, Airbnb turnovers and commercial work, with a quote form that texts you and the customer instantly so the conversation starts in seconds.
Calls that ring out while you or your crew are working get an automatic text back within seconds asking what they need and where. It keeps the enquiry alive without anyone stopping mid-job.
Every enquiry gets an instant, personalised text and a follow-up sequence if they go quiet. In a trade where people are actively comparing three companies, being first is most of the sale.
A cleaning business touches more customers per week than almost any other trade. Asking every one of them automatically is how you get to a review count nobody local can compete with.
One click sends a spring-clean offer, a holiday deep-clean promotion, or a win-back message to lapsed clients. When a recurring slot opens up, you can fill it the same day.
"Move out cleaning" and "weekly house cleaning" are different searches with different value. Each gets its own page across the areas you cover, built to compete in the map pack.
One page per service, one per service area. That's how cleaning companies rank for what customers actually search instead of a homepage that mentions everything.
No build fee, no per-feature upsell, no contract.
Secure checkout via Stripe
Speed. Every enquiry gets an instant personalised text rather than sitting until you finish the day's jobs. Cleaning customers request several quotes at once and generally book the first sensible reply, so responding in seconds rather than hours changes your win rate directly.
It manages the marketing side — reminders, win-backs, review requests and campaigns to your list. It sits alongside whatever you use for scheduling rather than replacing it.
Enough to be clearly ahead of the cleaners currently above you in the map pack. Because you serve so many customers, automatic requests get you there faster in this trade than almost any other.
Yes, and they get separate pages. A facilities manager searching for office cleaning has nothing in common with a homeowner searching for a house cleaner, so they shouldn't land on the same page.
No. $297 a month covers the build and everything ongoing, and you can cancel any time.
You have more happy customers than reviews. Probably far more. The problem isn't the work, it's the asking — and asking is the one part of this that can be systematised completely.
The research on this is unusually clear, and unusually ignored. Respond to a lead within minutes and you'll win a disproportionate share of them. Here's the evidence, and how to actually do it while running crews.
Everything on this page, set up for cleaning companies, live in about a week. No setup fee, no contract.
$297/mo — everything included